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General Effective Communication Requirements under Title II of the ADA
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Course Description:
This ADA Best Practices Tool Kit for State and Local Governments discusses the requirements of Title II of the Americans with Disabilities Act for effective communication with those who have communication barriers. It defines effective communication and auxiliary aids and services, emphasizing when state and local governments are required to provide these auxiliary aids and services, as well as who gets to choose which aid or service will be provided. The course concludes with suggestions to assist state and local governments in planning ahead to provide effective communication.
This course is based upon material published online by the Civil Rights Division of the United States Department of Justice and is available as an open access article.
This course on communication best practices under Title II of the ADA is designed for social workers, professional counselors, psychologists, nurses, and substance abuse counselors. This course is appropriate for beginning level practitioners who wish to develop their understanding of best practices for communicating with those who have barriers under the Americans with Disabilities Act. The course material comprises one chapter of the ADA Tool Kit issued by the US Department of Justice.
Authors: Civil Rights Division, United States Department of Justice
Learning Objectives: This course will provide the practitioner with detailed information regarding effective communication best practices under Title II of the ADA. Specifically, a professional will:
- Describe effective communication
- Identify regulations regarding auxiliary aids and services that can be used to provide equal access under the ADA
- Recognize when auxiliary aids and services must be provided
Citation: ADA Best Practices Tool Kit for State and Local Governments. Civil Rights Division of the US Department of Justice. Retrieved 9.13.23 from https://www.ada.gov/pcatoolkit/toolkitmain.htm.
This course content is based on a publication that has been peer-reviewed, the scientific standard for evaluating academic work. All studies and scientifically derived evidence have limitations that should be considered. If you have any questions about the accuracy or limitations of the content, please contact us at
support@ce-classes.com and we will get back to you.
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This Ce-Classes.com course is approved for CE credit by:
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- California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-12-174-0627 Expires 6-2027
- Florida Certification Board
- This course is NOT available for NBCC credit.
This course is Non Interactive .
