Pursuing Organizational Cultural Competence
Course Description:
This course is based upon material published by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is part of their recently published Treatment Improvement Protocol (TIP) on improving cultural competence.
According to SAMHSA – The development of culturally responsive clinical skills is vital to the effectiveness of behavioral health services. According to Cross et al in 2001 cultural competency is a set of behaviors, attitudes, and policies that . . . enable a system, agency, or group of professionals to work effectively in cross-cultural situations This Treatment Improvement Protocol (TIP) uses Sues (2001) multidimensional model for developing cultural competence. Adapted to address cultural competence across behavioral health settings, this model serves as a frame-work for targeting three organizational levels of treatment: individual counselor and staff, clinical and programmatic, and organizational and administrative.
Chapter 4 – Organizational cultural competence is a dynamic, ongoing process that begins with awareness and commitment and evolves into culturally responsive organizational policies and procedures. A commitment to improving cultural competence must include resources to help support ongoing fidelity to these policies and procedures along with an ongoing process of reassessment and adaptation as client and community needs evolve. This course presents 20 organizational tasks that support counselors development of cultural competence and improve organizational development of culturally responsive treatment services. It is mainly designed for administrators, supervisors, executives and human resource personnel. This course will help leaders in behavioral health settings improve the cultural competence of their clinical staff.
Although this document was written from the perspective of providing drug treatment services, it contains some of the most current research and collaboration from renowned sources in the field. It was extensively revised and vetted by a wide array of behavioral health specialists and has undergone a more rigorous screening and review than most peer reviewed publication. As a result, the information is appropriate for clinicians who work with a wide variety of presenting problems, not just those involved in substance abuse treatment.
This course is appropriate for beginning, intermediate and advanced level practitioners who wish to develop their understanding of cultural competence. The course material provides a list of organizational tasks that will improve an organizations cultural competence. It includes methods for enhancing cultural competence in an organization.
This course is particularly useful for licensed clinicians who require clinical continuing education courses for license renewal. It is especially appropriate for behavioral health workers who require cross cultural counseling content for license renewal.
Authors: Substance Abuse and Mental Health Services Administration (SAMHSA)
Learning Objectives: This course will provide the practitioner with detailed information regarding cultural competence. Specifically, a professional will:
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Identify methods for assessing the cultural responsiveness of an organization.
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Determine the components of a cultural competence plan for an organization.
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Recognize strategies for recruiting, hiring, retaining and promoting qualified and diverse staff members.
Citation: Substance Abuse and Mental Health Services Administration. Improving Cultural Competence. Treatment Improvement Protocol (TIP) Series No. 59. Chapter 4: Pursuing Organizational Cultural Competence. HHS Publication No. (SMA) 14-4849. Rockville, MD: Substance Abuse and Mental Health Services Administration, 2014.
This course content is based on a publication that has been peer-reviewed, the scientific standard for evaluating academic work. All studies and scientifically derived evidence have limitations that should be considered. If you have any questions about the accuracy or limitations of the content, please contact us at
support@ce-classes.com and we will get back to you.
This Ce-Classes.com course is approved for CE credit by:
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- The American Psychological Association (APA) Ce-Classes.com is approved by the American Psychological Association to sponsor continuing education for psychologists. Ce-Classes.com maintains responsibility for this program and its content.
- Association of Social Work Boards (ASWB) Ce-Classes.com, Provider #1142, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Ce-Classes.com maintains responsibility for this course. ACE provider approval Period: 1/5/2029
Social workers participating in this course will receive 3 Clinical continuing education clock hours.
- California Board of Behavioral Sciences. The California Board of Behavioral Sciences, BBS, recognizes relevant course work/training that has been approved by nationally recognized certifying bodies, such as APA, to satisfy renewal requirements.
- California Board of Registered Nursing. CEP 15647 Expires 11/30/2026.
- California Association of DUI Treatment Programs (CADTP) Provider Number 231
- California Consortium of Addiction Programs and Professionals (CCAPP) Provider Number OS-12-174-0627 Expires 6-2027
- Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider #852 BAP-Expires 3/31/2027
- Florida Board of Nursing (CE Provider #: 50-4896) Expires 10/31/2028 Do not send certificates to the Florida Board of Nursing. You must keep this certificate for 4 years.
- Illinois – CE-Classes.com is a registered social work CE sponsor by the State of Illinois. License 159.001607 Expires 11/30/2027
- Massachusetts Authorization Number: 1220%2Fpursuing-organizational-cultural-competence
- New York Mental Health Practitioners Board CE-Classes.com, Inc. is recognized by the New York State Education Departments State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0260.
- New York Psychology Board CE-Classes.com, Inc. is recognized by the New York State Education Departments State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0211
- New York Social Work Board – Ce-Classes.com is recognized by the New York State Education
Department’s State Board for Social Work as an approved provider of
continuing education for licensed social workers #SW-0120.
- Ohio Counselor, Social Worker and Marriage and Family Therapist Board – Approval from a state licensing board for counselors, social workers, marriage and family therapists is accepted by the OH CSWMFTB.
- Oklahoma Board of Behavioral Health Licensure (LPCs, LMFTs and LBCs)
- South Carolina – CE-Classes.com is approved by the S.C. Board of Examiners for Licensure of Professional Counselors, Marriage & Family Therapist, Addiction Counselors, and Psycho-Educational Specialists (#4696).
- Texas Board of Marriage & Family Therapists CE-Classes.com meets the requirements for acceptable continuing education. Effective 1/1/24, at least half of the 30 hours must be obtained from a provider listed in 801.261(f). This course meets that requirement.
- Texas Board of Professional Counselors – CE-Classes.com meets the requirements for acceptable continuing education. Effective 1/1/24, at least half of the 30 hours must be obtained from a provider listed in 801.261(f). This course meets that requirement.
- Texas Board of Social Work Examiners – CE-Classes.com meets the requirements for acceptable continuing education. Effective 1/1/24, at least half of the 30 hours must be obtained from a provider listed in 801.261(f). This course meets that requirement.
- This course is NOT available for NBCC credit.
