CEU Course Details


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Avenues Customer Service

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Credit Value: 1
Exam Questions: 8
Passing Grade: 6 correct
Course material preview

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The article provides instruction on how to provide excellent customer service for client, guests and other persons.  Topics include listening to others, providing clear communication and traits for great customer service.  This course provides employees with a thorough review of material that will be beneficial in protecting the clients, staff and the agency itself. 
 
Specifically, an employee will:
* Identify what good customer service is
* Recognize how to provide clear communication
* Identify behavioral traits to improve customer/client service
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Credits: 1 Exam Fee: $25.00 Format: Online
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Course Preview


This Ce-Classes.com course is approved for CE credit by:

  • Employees Only: This course is approved for employee training. However, this course does not provide CE credit for licensed or certified professionals.


This course is Non Interactive .

If you would like to take this course for your CE program, it is recommended that you:

1. Print this page

2. Log In

3. Click the “Get Course Materials” link above, if you do not currently possess the course material

4. Answer the questions on this page as you study your course material

5. Return to this page

6. Click the Take Exam link above to purchase this course

7. Submit your exam and score 75% – if you score lower, review your errors and retake exam.

8. Click on the Print Certificate link

9. Complete the course evaluation, (all items must be completed)

10. Print your certificate


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