CEU Course Details



Customer Service for Recovery Residences

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Credit Value: 1
Exam Questions: 14
Passing Grade: 11 correct
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Course Description: This course is part of the educational requirements for certification as a recovery residence administrator in Florida.  It specifically addresses the certification requirements for recovery residences in the state of Florida. It includes basic information on how to provide customer service.  Both clients and neighbors are customers for recovery residences.  It is important for recovery residence administrators to provide good customer service.


This course is designed for peer support counselors, recovery residence administrators, substance abuse counselors, and paraprofessionals who want to work in substance abuse treatment. This course is appropriate for beginning level practitioners.


Authors:  DiDona


Learning Objectives: This course will provide the practitioner with introductory information regarding customer service for recover residences. Specifically, a professional will:

  • Describe the elements of good customer service
  • Identify why customer service matters for recovery residence administrators
  • Recognize the standards for being a good neighbor according to NARR
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Credits: 1 Exam Fee: $15.00 Format: Online
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This Ce-Classes.com course is approved for CE credit by:

  • The National Association of Addiction Professionals (NAADAC) Provider #96981. Expires 9/1/2019
  • This course is NOT available for NBCC credit
  • Florida Certification Board
  • Texas Certification Board

  • The Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling Provider #852 BAP-Expires 3/31/2019
  • The California Association of Alcoholism and Drug Abuse Counselors (CAADAC) Provider Number OS-12-174-1116 Expires 11-2018

This course is Non Interactive .

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